Operational Office:

Jalan Raden Saleh, 28 (Besusu Barat)
Palu - Central Sulawesi
Tel: +62-451-4012988
Mobile phone: +62-812 198 96664 
What'sApp: +62-812 198 96664

Act as an agent

Malia Tours acts as an agent for hotels, transportation companies and other contractors and shall not be held responsible for any injury, death, loss, delay or irregularity that may occur including but not limited to the following: any defect in a vehicle or any other form of conveyance, the acts or default of any company or person engaged in providing service to a traveler, acts of god, detention, delays or expenses arising from strike, theft, force, civil disturbance, government restriction, accident by aircraft, boat, bicycle, motor vehicles or any other form of transport or in any hotel, guest house, or other form of accommodation. Malia Tours shall not be held liable for any lost, damaged, or stolen baggage or personal effects, which are conveyed entirely at owner's risk.

Payment and Booking System

A deposit of US$ 100 per person must be paid on completion of the booking and sent in with a Bank Transfer form or Western Union Transfer. If you book within 8 weeks of your intended departure date we require 50% payment. And if you book within 4 weeks of your intended departure date we require full payment.

Cancellation or changing your booking

 The cancellation will take effect from your deposit or your expedition costs. It will incur a 50% US$ 50 handling charge per person. The cancellation within 60 - 45 days you will be charged 20% of your expedition costs. The cancellation within 44 -23 days you will be charged 75% of your expedition costs, and after 22 days 100% of your expedition costs.
No refunds will be made if you leave the trip for any reason, whether voluntary or involuntary. The changing your booking to other places will be an alternative because of war, chaos, and nuclear disaster. It will be organized for the 3 – 6 months later.
Due to currency fluctuations and fuel cost we reserve the right to adjust any pricing prior to departure if necessary. Bookings require a 50% deposit, balance due one month prior to tour departure.

Our Bank Account

For the reliable tour payment should be deposit to the bank account of our company: 

Beneficiary Name: CV. MALIA TOURS
Bank Account Number:
Swift Code: BMRIIDJA
Name of bank: PT. Bank Mandiri (Persero) Tbk, KC Palu Sam Ratulangi
Mailing address of the bank:
Jl. Sam Ratulangi, Palu - Central Sulawesi, Indonesia 

Operational office:
Jl. Raden Saleh No.28,
Palu - Central Sulawesi, INDONESIA. Post code: 94227
Tel: +62-451-4012988
Mobile phone Number: +62-812 198 96664 (WhatsApp)